To comply with GDPR, Transporters.io announced a set of changes to our Terms & Conditions, Privacy Policy and software products. These took effect on the 25th May 2018. Users who wanted to close their account before that date could either deactivate it directly or contact support.
Key changes to terms and privacy policy
- Clarified data collection, usage and the purposes for which we hold information
- Added a Cookie Policy at /cookies
- Documented data-subject rights: access, portability, rectification, erasure
- Updated processor agreements with our subprocessors (Intercom, Google, Mixpanel)
Key changes to the software
- Delete-all-data button in the Customers section — supports the right to be forgotten
- Export-all-data button so customers can take their personal data with them
- Improved opt-out controls for marketing and communications
Important GDPR-related details
If you use our software, our compliance does not automatically make your own business GDPR-compliant — you remain the data controller for the customer data you collect through Transporters.io. We give you the tools (export, delete, opt-out controls) but the process and policy on your side are yours to operate.
Read the full GDPR compliance details
The complete GDPR compliance write-up — including the data we process, our role as data processor, sub-processors, transfer mechanisms and the controls available to you — lives in a public Google Doc.