May 21, 2020

Product upsells

Sell meet-and-greet, child seats, refreshments and gratuities directly through the customer quote form.

A new feature now enables you to offer supplementary products during the booking process.

Background

We received numerous requests to sell extra products through the customer quote form. Previous attempts were abandoned because added complexity reduced conversion rates. Some users resolved this through extra cargo groups, while others manually added products internally.

The solution

A new product-upsells option presents additional offerings between the initial quote request and booking confirmation. This approach addresses the need efficiently without compromising conversions.

Available applications

The feature enables customers to purchase items such as meet-and-greet services, child seats, refreshments and optional gratuities — a wide range of time-consuming and revenue-enhancing options.

For implementation guidance, see the "using-products" documentation at our helpdesk.

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May 21, 2020

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